Business Etiquette
What is etiquette?
/ˈɛtɪkɛt,ɛtɪˈkɛt/
the customary code of polite behaviour in society or among members of a particular profession or group.
Etiquette is a very important factor in determining the success or failure of a business or a person, in this article I mam going to share with you a few Tips on Business Etiquettes
For you to become successful in any business adventure you have to master yourself. People usually buy your personal character before they decide to buy your goods and services. Here are some skills that you have to develop if you want to maximize your potential:
Most Important Skills in Business Context
• How to read people.
• Become a people watcher.
• Be a good listener.
• Predict what you think they’re going to do
• Create Positive Relationships
• Find out what people want and help them get it
• Be alert to peoples interests and hobbies
• Use Positive Relationships to Achieve Your Goals
• Once you establish a relationship never abusethem. Thank them!
Be aware of anothers position, what they can and can not do, relationships with others, and ethics of the situation.
Another thing that you should remember is that both succes and failure are offspring of Habit. Bad habits are the unlocked door to failure and good habits are the unlocked door to success.
Develop Good Work Habits
• Honesty Integrity Reputation is important. Dont steal time. Demonstrate integrity. Keep confidences
• Work Hours
Adjust your hours around others. Watch attendance and absences
• Deadlines are very important. Make all meetings and appointments
• Neatness
There are many advantages of looking neat
• Workloads Develop an eager and willing attitude. Dont be a complainer. Offer your assistance toothers
• Volunteer for projects. Guard against over-promising
• Breaks and Lunches.
• Be aware of customs and reputation
• Perception is Reality
What does your boss and others think of you? • Getting your moneys worth. Thats what the company wants.
Develop New Skills
New Skills are Important. Always learn something new. If you’re not learning you’re not growing.
Take Advantage of High Visibility Situations
Visibility makes you stand higher as a business person. Try to be visible. The person with a mark always makes much.
• Attend Business Lunches
• Practice Public Speaking
For Social and Business Events Practice these 5 rules
1) Always attend
2) Maintain professional image
3) Use good manners
4) Limited alcohol
5) Mingle
• Make contacts to start develop positive relationships and present a professional business image
As a Business Person you should always value Teamwork . You will be part of multi-level teams.There is team dependency. Don’t overlook deadlines. Some members over control their territories.Learn your role in decision making.
Use Effective Communication Skills
• Verbal
• Influence others
• Telephone
• Written
• Say it before you write it
• Short, Sweet to the Point
Fundamental Techniques in Handling People
• Don’t criticize, condemn or complain
• Give honest and sincere appreciation
• Arouse in the other person an eager want
Be a Leader
How to Change People Without Giving Offense or Arousing Resentment
• Begin with praise and honest appreciation
• Call attention to people’s mistakes indirectly
• Talk about your own mistakes before criticizing the other person
• Ask questions instead of giving direct orders • Let the other person save face
• Praise the slightest improvement and praise everyimprovement. Be “hearty in your approbation and lavish in your praise.”
• Give the other person a fine reputation to live up to
• Use encouragement. Make the fault seem easy tocorrect
• Make the other person happy about doing the thing you suggest.
All the Best